CANCELLATION, RETURN & REFUND POLICY

Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order
  • Once shipped, orders cannot be cancelled

Returns & Exchanges

Due to the nature of consumable products, returns are accepted only under specific conditions.

You may request a return or exchange if:

  • You received a damaged product
  • You received an incorrect product

Return Conditions

  • Request must be raised within 7 days of delivery
  • Product must be unused and unopened
  • Original packaging must be intact

Refund Process

  • Refunds are processed after inspection and approval
  • Refund will be credited to the original payment method within 5–7 business days

Non-Returnable Items

  • Opened or used products
  • Products purchased during sale or discount (optional – keep/remove as needed)

How to Request Return

Email us at:
📧 buckleupnutrition@gmail.com

Include:

  • Order ID
  • Images of the product
  • Issue description