CANCELLATION, RETURN & REFUND POLICY
Order Cancellation
- Orders can be cancelled within 12 hours of placing the order
- Once shipped, orders cannot be cancelled
Returns & Exchanges
Due to the nature of consumable products, returns are accepted only under specific conditions.
You may request a return or exchange if:
- You received a damaged product
- You received an incorrect product
Return Conditions
- Request must be raised within 7 days of delivery
- Product must be unused and unopened
- Original packaging must be intact
Refund Process
- Refunds are processed after inspection and approval
- Refund will be credited to the original payment method within 5–7 business days
Non-Returnable Items
- Opened or used products
- Products purchased during sale or discount (optional – keep/remove as needed)
How to Request Return
Email us at:
📧 buckleupnutrition@gmail.com
Include:
- Order ID
- Images of the product
- Issue description